Privacy policy

1. privacy policy

The protection of your personal data is important to us. DIWISA DIWISA AG processes your personal data in accordance with the Swiss Federal Data Protection Act (DSG) and other applicable data protection regulations.

This privacy statement informs you about the nature, scope and purpose of the collection and use of personal data on our websites (hereinafter "websites") by DIWISA DIWISA AG (hereinafter "we" or "us") and provides information about the rights to which you are entitled. These rights are governed by the applicable data protection laws. Therefore, you may have additional rights than those set forth in this Privacy Policy or certain rights may not be available to you. 

The basis for processing your data for the purposes listed in this privacy policy is the fulfillment of contracts (e.g. in connection with offering goods and services or providing newsletter services) as well as our legitimate interest (e.g. in connection with evaluating the use of our website for optimizing our processes and operations).

2. person responsible for data processing

Unless otherwise stated in this privacy statement, is responsible for data processing on the websites and contact person for data protection concerns:

DIWISA AG
Menznauerstrasse 23
6130 Willisau
Phone: +41 41 972 72 72
E-mail: privacy@diwisa.ch

3. data collections on the websites

3.1 Log files

When you use our websites, information is automatically collected and stored in log files that the browser of your terminal device transmits to us. These are:

- IP address and operating system of the computer,

- Browser type, version, language,

- the name of the owner of the IP address range (usually your Internet access provider),

- Date and time of the server request,

- the website from which the access was made (referrer URL) with the search term used, if applicable,

- the status code (e.g. error message),

- the browser you use (type, version and language),

- the transmission protocol used (e.g. HTTP/1.1),

- Ad ID / Advertising ID,

- Events and event targets set by tags,

- clicked subpages and links.

We collect your personal data in order to be able to optimize our offer, processes and procedures, especially in connection with the use of our websites and system security and stability. 

3.2 Ordering goods

Through our online store, www.drinkdirect.ch, you can order goods either as a customer who has a corresponding customer account or as a guest. 

To create a customer account we need the following data:

- Salutation

- First name / Last name

- Company

- Phone/Email Address

- Birthday

- Password

The following data is also collected for the ordering of goods:

- Home address

- Payment information such as credit card details

We use this information to receive and process orders, deliver products and services, process payments, and communicate with you about orders. 

The data is transmitted encrypted via SSL over the Internet during the ordering process. Credit card data is not stored by us, but collected and processed directly by our payment service provider. 

3.3 Newsletter

If you would like to subscribe to the newsletter offered on our websites, we require an e-mail address from you. We use this for the dispatch of the newsletter, for statistical evaluations and the optimization of the newsletter.

To optimize the newsletter for you, we measure and analyze how often the newsletter is opened and on which links the readers click (newsletter tracking).

You can object to receiving the newsletter at any time (so-called opt-out). You will find an unsubscribe link in every newsletter.

3.4 Contacting

When contacting us (for example, by e-mail), the information you provide will be processed for the purpose of processing the request and in the event that follow-up questions arise. As a rule, this is the following information:

- Salutation

- First and last name

- E-mail address

- Phone number

- Message content

The data will be deleted as soon as we no longer need your data to process your request or if you request us to delete it.

3.5 Use of cookies and tracking tools

We use our own as well as third-party cookies, including tracking tools, on our websites. Cookies are small files that are stored on your terminal device and saved by your browser. Most of the cookies we use are automatically deleted when you leave our websites. Other cookies remain stored on your terminal device until you delete them. These cookies make it possible to recognize your browser the next time you visit our websites, to analyze your use of the websites, and to present you with interest-based advertisements on social networks, among other things.

When using cookies or tracking tools from third-party providers such as Google or Facebook, it is possible that your browser automatically establishes a direct connection with the servers of these third-party providers. We have no influence on the scope and further use of the data that is collected through the use of the tools of these third-party providers. It is possible that your IP address in particular will be transmitted to servers outside the EU in this context.

In your browser, you can set that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or generally, or that cookies are prevented completely. Please note that individual functions of our websites may not work if you have deactivated the use of cookies.

4. left

Our websites may contain links to third-party sites. We are not responsible for the content and privacy practices of external sites that you may access through the links. When leaving the websites, please inform yourself about the data protection directly on the corresponding pages.

5. disclosure of data to third parties

5.1 Outsourcing

In order to be able to offer you our goods and services, we cooperate with various service providers e.g.

- IT service provider so that we have a modern infrastructure available and for the dispatch of the newsletter;

- Payment service provider, for processing a payment transaction (e.g. financial institutions, payment services) for orders;

- Logistics companies, e.g. delivery services, so that we can deliver our goods to you;

- Collection service providers or credit agencies, insofar as necessary for the exercise of our rights;

They use your data only in the context of order processing for us and for our services (unless otherwise stated in this privacy policy).

We only transfer data to bodies outside Switzerland and the European Union (third country) without your consent if this is required under the respective contract, to fulfill legal obligations or to protect our legitimate interests.

5.2 Credit assessment

Before a payment method selection list is displayed to you, a pre-authorization procedure including a credit check is carried out. In case of a positive authorization result, a "purchase on account" and "purchase on installments" will be offered for selection as one of the possible payment options. Your data will be forwarded for address verification and credit check purposes to Accarda AG, Birkenstrasse 21, 8606 Brüttisellen, Switzerland, which carries out the authorization procedure.

For orders in the online store at www.drinkdirect.ch with the payment option "purchase on account" and "purchase on installments", Accarda AG assumes our claim against you within the framework of an assignment of claims (cession). By placing an order, you as a customer of the online store of Diwisa DIWISA AG agree that the data associated with the payment option "purchase on account" and available for the online store of Diwisa DIWISA AG, including personal data, purchase data, invoice and payment and collection data, may be used by Accarda AG as the responsible party for its own purposes; In particular, Accarda AG is authorized to include these data in its own creditworthiness databases and to use them for its own purposes, including the use for creditworthiness inquiries for the means of payment "purchase on account", "purchase on installments" and "credit cards" for itself as well as for third parties (e.g. online shops). Online stores). For further information on "purchase on account" we also refer to our GTC.

6. your rights

Insofar as provided for by the data protection law applicable to you, you may request information free of charge about the data stored relating to you, its origin and recipients and the purpose of the data processing. Likewise, you have a right to correction, deletion, restriction of or objection to processing, as well as to surrender of this data for transfer to another body, subject to the legal requirements. 

You can revoke your consent at any time with effect for the future. For this purpose, an informal communication by e-mail to us at the following address is sufficient: privacy@diwisa.ch.

Please note that the foregoing rights are subject to legal restrictions and may impair or make impossible the provision of our services.

You are entitled to enforce your claims in court or to file a complaint with the competent data protection authority. For Switzerland, the Federal Data Protection and Information Commissioner is responsible(https://www.edoeb.admin.ch).

7. up-to-dateness and modification of this privacy policy

We may change or adapt this privacy policy at any time. The current data protection declaration can be accessed on our websites.

Landtwing Distillate | c/o DIWISA AG | CH-6130 Willisau | www.landtwingdestillate.com
All rights reserved. Drinking with responsibility.